PRIVACY POLICY
Last Updated: February 2026
This Privacy Policy describes how Gen M LLC dba Enchanted Farms Mushrooms(“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you www.enchantedfarmsmushrooms.com , create an account, or make a purchase through our Services.
By accessing or using the Website or Services, you agree to this Privacy Policy.

1. Information We Collect
1.1 Personal Information You Provide
We may collect personal information including:
Name
Email address
Phone number
Billing and shipping address
Account login credentials
Order history and purchase details
Communications with customer support
1.2 Account Information
When you create an account, we store information necessary to maintain your account, authenticate users, and provide Services. You are responsible for safeguarding your login credentials.

2. Payment Information & PCI Compliance
Payments are processed through PCI-DSS–compliant third-party processors, including:
Shopify Payments
QuickBooks Payments
We do not store or process full credit card numbers or sensitive authentication data (such as CVV codes).
We may receive limited payment details such as:
Card brand
Expiration date
Partial card number (last four digits)
Transaction identifiers and confirmations
Payment data is encrypted during transmission using TLS/SSL.

3. Automatically Collected Information
We automatically collect certain information when you access the Website, including:
IP address
Browser and device information
Operating system
Pages viewed and interactions
Referring URLs
This data is used for analytics, fraud prevention, security, and performance optimization.

4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Enable essential site functionality
Maintain user sessions and account login
Analyze traffic and usage
Remember preferences
You may control cookies through browser settings. Disabling cookies may affect site functionality.

5. How We Use Personal Information
We use personal information to:
Provide and maintain Services
Create and manage accounts
Process transactions and payments
Communicate transactional and service messages
Provide customer support
Improve our Website and Services
Prevent fraud and ensure security
Comply with legal obligations

6. Sharing Personal Information
We may share personal information with:
6.1 Service Providers
Including:
Shopify (hosting, checkout, analytics, storefront services)
QuickBooks (payments and accounting)
Shipping providers
Analytics and security vendors
These parties may access personal information only to perform services on our behalf.
6.2 Legal & Compliance
When required to comply with applicable laws, regulations, subpoenas, or court orders.
6.3 Business Transfers
In connection with a merger, acquisition, or sale of assets.
We do not sell personal information.

7. California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the right to:
Know what personal information we collect and how it is used
Delete personal information (subject to legal exceptions)
Correct inaccurate personal information
Opt out of the sale or sharing of personal information (we do not sell or share for targeted advertising)
Non-discrimination for exercising privacy rights
Exercising Your Rights
Email us at [hello@enchantedfarmsmushrooms.com].
We may verify your identity before fulfilling your request.

8. GDPR Rights (EEA / UK Users)
If you are located in the EEA or UK, you have the right to:
Access your personal data
Rectify inaccurate data
Request deletion (“right to be forgotten”)
Restrict or object to processing
Data portability
Withdraw consent at any time
Legal bases for processing include contract performance, legal compliance, legitimate interests, and consent.

9. Data Retention
We retain personal information only as long as necessary to:
Maintain accounts and provide Services
Comply with legal, tax, and accounting obligations
Resolve disputes and enforce agreements

10. Data Security
We implement reasonable administrative, technical, and physical safeguards including:
Encryption in transit
Access controls
Monitoring and logging
Limited employee access
No system is completely secure, but we take reasonable steps to protect your information.

11. Shopify Platform Disclosure
Our Website is hosted on Shopify. Shopify may collect personal information independently under its own Privacy Policy. We encourage users to review Shopify’s privacy practices.

12. Children’s Privacy
Our Services are not intended for children under 13, and we do not knowingly collect personal information from children.

13. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted with a revised “Last Updated” date.

14. Contact Us
Gen M LLC
Email: hello@enchantedfarmsmushrooms.com
Address: 609 Broadway Blvd NE Albuquerque, NM 87102

TERMS OF SERVICE
Last Updated: February 2026
These Terms of Service (“Terms”) govern your use of www.enchantedfarmsmushrooms.com and related Services operated by Gen M LLC
By accessing or using the Services, you agree to these Terms.

1. Eligibility & Accounts
You must be at least 18 years old to create an account.
You agree to provide accurate information and keep your account credentials secure.
We reserve the right to suspend or terminate accounts that violate these Terms.

2. Products & Services
We reserve the right to modify or discontinue any product or service at any time without notice.
Prices are subject to change.

3. Orders & Payments
Payments are processed via Shopify Payments and QuickBooks Payments.
By placing an order, you authorize us to charge your payment method for the total amount, including taxes and shipping.
We reserve the right to refuse or cancel orders for any reason.

4. Shipping & Returns
Shipping, delivery timelines, refunds, and returns are governed by our [Refund / Shipping Policy], which is incorporated into these Terms.

5. Intellectual Property
All content on the Website (text, images, logos, trademarks) is owned by or licensed toGen M LLC and may not be used without written permission.

6. Prohibited Conduct
You agree not to:
Use the Services for unlawful purposes
Interfere with Website security
Attempt unauthorized access to systems or data
Misrepresent your identity

7. Disclaimer of Warranties
The Services are provided “as is” and “as available” without warranties of any kind, express or implied.

8. Limitation of Liability
To the maximum extent permitted by law, Gen M LLC shall not be liable for indirect, incidental, consequential, or punitive damages.

9. Indemnification
You agree to indemnify and hold harmless Gen M LLC from claims arising out of your use of the Services or violation of these Terms.

10. Termination
We may terminate or suspend access to the Services at any time, without notice, for conduct that violates these Terms.

11. Governing Law
These Terms are governed by the laws of the United States and the State of New Mexico, without regard to conflict-of-law principles.

12. Changes to These Terms
We may update these Terms at any time. Continued use of the Services constitutes acceptance of the revised Terms.

13. Contact Information
Gen M LLC
Email: hello@enchantedfarmsmushrooms.com
Address: 609 Broadway Blvd NE Albuquerque NM 87102